Refund and Return Policy

Last updated: August 4, 2026

3D ALL OVER LLC wants you to be satisfied with your purchase. This policy explains returns, damaged items, and refunds.

Standard Product Returns

Eligible standard, non-custom products may be returned within 30 days of delivery. To qualify, an item must be unused, in the same condition received, include its original packaging, and be accompanied by proof of purchase.

To request a return, email returns@3dallover.com before mailing the item. Do not send a return until it has been approved and return instructions have been provided.

Custom and Personalized Products

Custom, personalized, and made-to-order products created from customer-provided details or approved proofs are final sale and cannot be returned or exchanged unless they arrive damaged, defective, incorrect, or materially different from the approved proof.

Damaged, Defective, Incorrect, or Proof-Mismatched Items

Inspect your order promptly after delivery. Contact returns@3dallover.com within 7 days of delivery if an item is damaged, defective, incorrect, or materially different from the approved proof. Include your order number and clear photographs of the item and packaging.

Non-Returnable Items

• Custom and personalized products, except for the issues described above

• Sale or clearance items

• Gift cards

• Items returned without prior approval

Return Shipping

Customers are responsible for return shipping unless the return results from an error by 3D ALL OVER LLC or the item arrived damaged, defective, or incorrect. When the issue is our responsibility, we may provide a prepaid label or reimburse reasonable return-shipping costs.

Use a trackable shipping method. 3D ALL OVER LLC is not responsible for returns lost in transit.

Refunds

After an approved return is received and inspected, we will notify you whether the refund is approved. Approved refunds are issued to the original payment method within 10 business days. Banks and card providers may require additional processing time.

If more than 15 business days have passed since your refund was approved, contact returns@3dallover.com.

Mailing Address

3D ALL OVER LLC
P.O. Box 72
Brookhaven, NY 11719