Return Policy

At 3DAllOver, we want you to be satisfied with your purchase. If you need to return an item, please review the policy below.

Returns

We offer a 30-day return policy, which means you have 30 days from the date you receive your order to request a return.

To be eligible for a return, your item must:

• Be in the same condition you received it.
• Include all original packaging.
• Be accompanied by your receipt or proof of purchase.

To begin a return, please contact us at Returns@3DAllOver.com.

Return Address:

3DAllOver
P.O. Box 72
Brookhaven, NY 11719

Please do not send your return until your request has been approved and return instructions have been provided.

Return Shipping

Unless your item arrived damaged, defective, or you received the wrong item, customers are responsible for the cost of return shipping.

We recommend using a shipping service that provides tracking, as we are not responsible for returns lost in transit.

If your return is the result of our error (such as receiving a defective, damaged, or incorrect item), we will provide a prepaid return shipping label or reimburse reasonable return shipping costs.

Damaged, Defective, or Incorrect Items

Please inspect your order as soon as it arrives.

If your item is damaged, defective, or you received the wrong product, contact us within 7 days of delivery at Returns@3DAllOver.com. Please include your order number along with clear photos of the item and packaging so we can quickly evaluate the issue and make it right.

Non-Returnable Items

The following items cannot be returned:

• Sale or clearance items
• Gift cards

Exchanges

We do not offer direct exchanges.

If you would like a different item, simply return your eligible item. Once your return has been approved, you may place a new order for the item you want.

Refunds

Once we receive and inspect your returned item, we'll notify you whether your refund has been approved.

If approved, your refund will be issued to your original payment method within 10 business days. Please note that your bank or credit card provider may require additional time to process and post the refund.

If more than 15 business days have passed since your refund was approved and you have not received it, please contact us at Returns@3DAllOver.com.